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Ticket wo_0302e08fad — awaiting approval
Unit 4B · emergency plumbing
“There's water pouring through the kitchen ceiling light fixture and it's spreading fast across the floor!!”
Pending dispatch: Rapid Rooter Plumbing for $522
Outbox
to tenant · ack
Got it — we've received your report about unit 4B and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
Got it — we've received your report about unit 4B and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
to property_manager · approval_request
Approval needed ($522): after-hours emergency. Ticket wo_0302e08fad.
Approval needed ($522): after-hours emergency. Ticket wo_0302e08fad.
to tenant · acknowledgment
Your emergency maintenance request has been received and is currently awaiting property manager approval. We will notify you as soon as a decision is made.
Your emergency maintenance request has been received and is currently awaiting property manager approval. We will notify you as soon as a decision is made.
Audit trail
- tenant request_received — There's water pouring through the kitchen ceiling light fixture and it's spreadi
- agent tenant_msg:ack — Got it — we've received your report about unit 4B and it's in the queue now. You
- agent triaged — emergency/plumbing conf=0.95
- agent quote_requested — Rapid Rooter Plumbing: $522, ETA 4h
- agent quote_requested — Bay Area Pipe Works: $326, ETA 26h
- agent approval_gate_created — after-hours emergency ($522)
- agent approval_gate_created — After-hours emergency maintenance request awaiting property manager approval