← board
Ticket wo_055cc1ec90 — awaiting approval
Unit 3A · emergency plumbing
“There's water pouring through the kitchen ceiling light fixture and it's spreading fast across the floor!!”
Pending dispatch: Rapid Rooter Plumbing for $497
Outbox
to tenant · ack
Got it — we've received your report about unit 3A and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
Got it — we've received your report about unit 3A and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
to property_manager · approval_request
Approval needed ($497): after-hours emergency gating policy applies. Ticket wo_055cc1ec90.
Approval needed ($497): after-hours emergency gating policy applies. Ticket wo_055cc1ec90.
to tenant · update
Dear Jay Oliver, your maintenance request for water pouring through the kitchen ceiling light fixture has been received and is currently awaiting approval from the property manager. We will notify you as soon as the issue is resolved. Thank you for your patience.
Dear Jay Oliver, your maintenance request for water pouring through the kitchen ceiling light fixture has been received and is currently awaiting approval from the property manager. We will notify you as soon as the issue is resolved. Thank you for your patience.
Audit trail
- tenant request_received — There's water pouring through the kitchen ceiling light fixture and it's spreadi
- agent tenant_msg:ack — Got it — we've received your report about unit 3A and it's in the queue now. You
- agent triaged — emergency/plumbing conf=0.95
- agent triaged — emergency/plumbing conf=0.95
- agent quote_requested — Rapid Rooter Plumbing: $497, ETA 4h
- agent quote_requested — Bay Area Pipe Works: $469, ETA 26h
- agent approval_gate_created — after-hours emergency gating policy applies ($497)
- agent tenant_msg:update — Dear Jay Oliver, your maintenance request for water pouring through the kitchen