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Ticket wo_0a68e8812c — awaiting approval
Unit 4B · emergency plumbing
“There's water pouring through the kitchen ceiling light fixture and it's spreading fast across the floor!!”
Pending dispatch: Rapid Rooter Plumbing for $540
Outbox
to tenant · ack
Got it — we've received your report about unit 4B and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
Got it — we've received your report about unit 4B and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
to property_manager · approval_request
Approval needed ($540): after-hours emergency. Ticket wo_0a68e8812c.
Approval needed ($540): after-hours emergency. Ticket wo_0a68e8812c.
to tenant · acknowledgment
Dear Jose, your request for emergency plumbing assistance is being processed. It is currently awaiting approval from the property manager. We will inform you as soon as it is approved and work can begin.
Dear Jose, your request for emergency plumbing assistance is being processed. It is currently awaiting approval from the property manager. We will inform you as soon as it is approved and work can begin.
Audit trail
- tenant request_received — There's water pouring through the kitchen ceiling light fixture and it's spreadi
- agent tenant_msg:ack — Got it — we've received your report about unit 4B and it's in the queue now. You
- agent triaged — emergency/plumbing conf=0.95
- agent quote_requested — Rapid Rooter Plumbing: $540, ETA 4h
- agent quote_requested — Bay Area Pipe Works: $383, ETA 26h
- agent approval_gate_created — after-hours emergency ($540)