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Ticket wo_0a98b2b7a6 — awaiting approval
Unit 3B · emergency plumbing
“There's water pouring through the kitchen ceiling light fixture and it's spreading fast across the floor!!”
Pending dispatch: Rapid Rooter Plumbing for $447
Outbox
to tenant · ack
Got it — we've received your report about unit 3B and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
Got it — we've received your report about unit 3B and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
to property_manager · approval_request
Approval needed ($447): after-hours emergency. Ticket wo_0a98b2b7a6.
Approval needed ($447): after-hours emergency. Ticket wo_0a98b2b7a6.
to tenant · acknowledgment
Your emergency maintenance request for water pouring through the kitchen ceiling light fixture has been received. It is currently awaiting property manager approval. We will contact you as soon as a decision is made.
Your emergency maintenance request for water pouring through the kitchen ceiling light fixture has been received. It is currently awaiting property manager approval. We will contact you as soon as a decision is made.
Audit trail
- tenant request_received — There's water pouring through the kitchen ceiling light fixture and it's spreadi
- agent tenant_msg:ack — Got it — we've received your report about unit 3B and it's in the queue now. You
- agent triaged — emergency/plumbing conf=0.99
- agent quote_requested — Rapid Rooter Plumbing: $447, ETA 4h
- agent quote_requested — Bay Area Pipe Works: $343, ETA 26h
- agent approval_gate_created — after-hours emergency ($447)