Handoff.

autonomous maintenance coordination — agents handle the handoffs, humans handle the judgment
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Ticket wo_6bb8353787 — awaiting approval

Unit 3A · emergency plumbing

“I smell gas near the stove, it's pretty strong. Neighbors say they smell it too.”

triage confidence 0.99 — n/a

Pending dispatch: Rapid Rooter Plumbing for $459

Outbox

to tenant · ack
Got it — we've received your report about unit 3A and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
to property_manager · approval_request
Approval needed ($459): after-hours emergency. Ticket wo_6bb8353787.
to tenant · acknowledgment
Your emergency maintenance request for a gas odor near the stove has been received. It is currently awaiting property manager approval. We will contact you as soon as a decision is made.

Audit trail

  • tenant request_received — I smell gas near the stove, it's pretty strong. Neighbors say they smell it too.
  • agent tenant_msg:ack — Got it — we've received your report about unit 3A and it's in the queue now. You
  • agent triaged — emergency/plumbing conf=0.99
  • agent quote_requested — Rapid Rooter Plumbing: $459, ETA 4h
  • agent quote_requested — Bay Area Pipe Works: $383, ETA 26h
  • agent approval_gate_created — after-hours emergency ($459)