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Ticket wo_a89560de61 — awaiting approval
Unit 1A · emergency plumbing
“There's water pouring through the kitchen ceiling light fixture and it's spreading fast across the floor!!”
Pending dispatch: Rapid Rooter Plumbing for $477
Outbox
to tenant · ack
Got it — we've received your report about unit 1A and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
Got it — we've received your report about unit 1A and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
to property_manager · approval_request
Approval needed ($477): after-hours emergency. Ticket wo_a89560de61.
Approval needed ($477): after-hours emergency. Ticket wo_a89560de61.
to tenant · acknowledgment
Dear Scott, your emergency water intrusion request has been received and is currently awaiting property manager approval. We will notify you as soon as the work order is dispatched. Thank you for your patience.
Dear Scott, your emergency water intrusion request has been received and is currently awaiting property manager approval. We will notify you as soon as the work order is dispatched. Thank you for your patience.
Audit trail
- tenant request_received — There's water pouring through the kitchen ceiling light fixture and it's spreadi
- agent tenant_msg:ack — Got it — we've received your report about unit 1A and it's in the queue now. You
- agent triaged — emergency/plumbing conf=0.95
- agent quote_requested — Bay Area Pipe Works: $468, ETA 26h
- agent quote_requested — Rapid Rooter Plumbing: $477, ETA 4h
- agent approval_gate_created — after-hours emergency ($477)