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Ticket wo_edc345a44d — awaiting approval
Unit 1B · emergency locksmith
“Locked myself out, standing outside with groceries. Can someone help?”
Pending dispatch: KeyLine Locksmith for $242
Outbox
to tenant · ack
Got it — we've received your report about unit 1B and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
Got it — we've received your report about unit 1B and it's in the queue now. You'll hear back shortly with next steps. Reply here if anything changes.
to property_manager · approval_request
Approval needed ($242): after-hours emergency. Ticket wo_edc345a44d.
Approval needed ($242): after-hours emergency. Ticket wo_edc345a44d.
to tenant · acknowledgment
Dear tenant, your request for emergency locksmith assistance is being processed. It is currently awaiting approval from the property manager. We will inform you as soon as it is approved and work can begin.
Dear tenant, your request for emergency locksmith assistance is being processed. It is currently awaiting approval from the property manager. We will inform you as soon as it is approved and work can begin.
Audit trail
- tenant request_received — Locked myself out, standing outside with groceries. Can someone help?
- agent tenant_msg:ack — Got it — we've received your report about unit 1B and it's in the queue now. You
- agent triaged — emergency/locksmith conf=0.95
- agent quote_requested — KeyLine Locksmith: $242, ETA 3h
- agent approval_gate_created — after-hours emergency ($242)